Our story
Started with six rooms and one shared file cabinet
In 2014 three clinicians — an Ayurvedic physician, a general practitioner and a physiotherapist — rented a floor on Krishna Galli and agreed to keep one set of patient notes between them. It sounded administrative. It turned out to be the whole idea.
Twelve years on, Policlinic House spans two floors with an in-house laboratory, four Panchakarma therapy rooms and a team of twenty-four clinicians. The Sunday morning case review that started with three people around a table still runs every week.
We are a day clinic, not a hospital. We do not admit patients overnight and we do not handle emergencies. What we do is unhurried outpatient care, honest triage, and a clear referral when someone needs more than we can offer.
Meet the clinicians
What guides us
Mission, vision and the values we are held to
Mission
To give every patient a single, coherent treatment plan — drawing on Ayurveda, modern medicine or both — and to explain it until it is understood.
Vision
A clinic in every district where the two traditions are practised side by side, with shared records and shared accountability.
Values
Say what the treatment can and cannot do. Keep appointments on time. Refer onward without ego. Protect the patient's privacy as if it were our own.
Dr. Bimal Raj Sharma
Chairman · BAMS, MD
Message from the chairman
“Ayurveda earns its place by being useful, not by being old.”
I trained in Ayurveda in a decade when patients were often asked to choose a side. They would take a prescription from one clinic and a preparation from another, and neither practitioner knew what the other had written. The person in the middle carried the risk — and, occasionally, the interaction.
Policlinic House exists to remove that gap. Our physicians sit on the same floor, review difficult cases together on Sunday mornings, and write into one file. Where classical Ayurvedic treatment is the better route, we take it. Where it is not, we say so plainly and refer you onward — often to colleagues we trained alongside.
I am cautious about the language this field sometimes uses. Ayurveda is a system of medicine with a long clinical record and real limits, and a patient is better served by an honest boundary than an ambitious promise. You will not find the word “cure” on our walls.
What I ask of our team is simple: explain the plan until it is understood, keep the promise small enough to keep, and treat the person in front of you as someone with a life to get back to. If we have failed at that on any given day, I would rather hear it from you than not hear it at all.
Bimal Raj Sharma
Chairman, Policlinic House · Lalitpur
Our team
Clinicians, therapists and the front desk
Twenty-four people keep this clinic running. Here are four of them.
Dr. Suresh Adhikari
Consultant, General Medicine MBBS, MD (Internal Medicine)
Dr. Priya Maharjan
Consultant, Women's Health MBBS, MS (Obstetrics & Gynaecology)
Rabin Thapa
Chief Physiotherapist BPT, MPT (Musculoskeletal)
Why us
Six things we hold ourselves to
These are the standards our team is measured against internally, reviewed at the end of every quarter.
Registered practitioners
Every physician and therapist on our floor is registered with their respective council, and their credentials are displayed at reception.
Two traditions, one record
Ayurveda and modern medicine share a single patient file here, so treatment decisions are made with the full picture in view.
Plans you can read
Every visit ends with a written plan in Nepali or English, including what to do at home and when to come back.
Appointments that run on time
We cap daily bookings per doctor so consultations are not rushed and waiting times stay reasonable.
Clean, monitored facilities
Therapy rooms are cleaned between patients, linens are single-use, and sterilisation logs are audited monthly.
Care in your language
Consultations are available in Nepali, Newari, Hindi and English, with interpretation arranged on request.
Patient feedback
What patients tell us
Sample reviews collected after discharge. Individual experiences and outcomes differ from person to person.
I came in for back pain that had lasted most of a year. What I appreciated was that nobody promised a quick fix — the physiotherapist told me it would take around eight sessions, and explained what my part of the work was. It made the plan easy to stick to.
Manish ShresthaPhysiotherapy · Lalitpur
The Ayurveda consultation was longer and more thorough than I expected, and the doctor checked how everything would sit alongside the medication I already take. I left with a written plan in Nepali, which my mother could read too.
Sunita RaiAyurveda OPD · Kathmandu
Booked the annual health check for our whole team. Sample collection started on time, the reports arrived the same evening, and the physician walked me through what the numbers actually meant instead of just handing over a printout.
Deepak BhandariPreventive health check · Bhaktapur
Antenatal visits here felt unhurried. Appointments ran close to the time they were given, and questions never felt like an inconvenience. The reception team also helped with insurance paperwork without being asked twice.
Rita TamangWomen's Health · Lalitpur
FAQs
Ask us directly Questions we are asked most
If yours is not here, the front desk will answer it on the phone — no appointment needed.
No. You can book any service directly. If your symptoms would be better handled elsewhere, the front desk will tell you when they call to confirm rather than after you have travelled in.
Often, yes. Mention it in the booking form and reception will try to schedule both back to back so you only make one trip. Both clinicians write into the same file either way.
It depends on the preparation. Several classical formulations interact with anticoagulants, thyroid replacement and diabetes medication, which is exactly why we ask you to bring your current prescriptions to the first visit.
Around 45 minutes for Ayurveda and 20 to 30 minutes for general medicine. We cap daily bookings per clinician so consultations are not cut short.
Yes, from the age of two, with a parent or guardian present throughout. Panchakarma therapies are not offered to children.
Consultation fees are displayed at reception and quoted when we confirm your booking. Therapy courses are quoted in full before the first session. We handle paperwork for the major Nepali insurers at the front desk.
Book a visit
Your next appointment starts a plan, not a promise.
Tell us what is bothering you and we will match you with the right clinician. Most appointments are available within the same week.